FAQ – Flying Fix

HOW OFTEN SHOULD I GET MY BIKE SERVICED?

As a general rule, a major service at least annually and a basic service every change of season. Of course, this depends heavily on the amount of riding you do. A daily all-weather commuter will need their bike serviced far more regularly than someone who does the occasional weekend ride in sunny weather. If you’re lining up for a race or big ride somewhere remote (eg: Old Ghost Road!) you should have your bike checked over beforehand so you can have confidence it will go the distance.

DO YOU SERVICE SCOOTERS, E-SCOOTERS, STROLLERS, ELECTRIC MOTORCYCLES OR FITNESS EQUIPMENT?

Not at this time sorry. Contact the local importer or retailer for service options in your area.

DO YOU SERVICE E-BIKES?

Sure do!

DO YOU SELL BIKES?

No, only fix them.

HOW MUCH DOES IT COST TO SERVICE MY BIKE?

Flying Fix offers a comprehensive range of Servicing Packages from as little as $119, from a quick tweak and tune before that big event, right through fully stripping down your bike to bare bones and carefully cleaning, servicing and refitting all components. If you want something other than what is shown in the packs, use the Custom Service option at booking for an obligation-free price estimate.

WHAT DO THE VARIOUS SERVICE PACKS OFFER EXACTLY?

A full breakdown of all Service Packs & pricing can be found here

CAN I GET MY BIKE FIXED, LIKE, RIGHT NOW?

Like any bike workshop there’s normally a waitlist for servicing. This can vary from a day or three during quiet periods to longer than a week during high demand periods, in the leadup to big race events and during periods of long fine weather when everyone dusts off their bike. See the ‘service status’ ribbon at the top of the page for any info on long delays, lockdown operating procedures etc.

DO YOU ACCEPT CARD PAYMENTS ON THE SPOT?

Sure do, Flying Fix accepts EFTPOS, Visa, MasterCard, AmEx and other contactless payment methods such as Apple Pay on the spot

DO YOU OFFER A DISCOUNT FOR FAMILIES AND KIDS BIKES?

Absolutely. Just mention you have multiple bikes at the time of booking.

CAN I JUST GET MY WHEELS TRUED OR MY DROPPER POST BLED?

Sure can. Book a Custom Service & give as many details as possible of what you need for a pricing estimate. Note that $119 min fee does apply to most jobs.

DO YOU CHARGE FOR PARTS?

Replacement parts, such as chains, pads, bearings etc are additional to the service packages. If it looks like you are going to require parts, your Mechanic will contact you right away with a price & options before proceeding.

DO YOU COME TO MY PART OF AUCKLAND?

Flying Fix is based in central AKL and mainly covers this area. The full list of suburbs currently covered is shown on the booking form. If your suburb isn’t currently served, please let us know. If there’s enough demand in that area it may be served in future.

WHERE CAN I OUT MORE ABOUT FLYING FIX?

Follow flyingfixbikes on Instagram or like us on Facebook

     Excellent  
     Based on 44 reviews 
    
 
 
   
 
 
        
   Olivia Jordan 
 2024-02-22
 
 
  I’ve never done a review before but I felt compelled to share what great service I had with Flying Fix. They wrangled some things to get to me the next day after I contacted them, fixed my bike & happily answered all my questions from how does this gear work to how did you end up being a bike mechanic!? Highly recommend
  
 
       
   Simon Koppens 
 2023-12-15
 
 
  Simon did a great job servicing my bike.  Tuned up on time, communicated in advance about things that needed to be done, and then returned at the agreed time.  Bike looks as good as new - recommend highly.
  
 
       
   Peter Bradbeer 
 2023-11-29
 
 
  Friendly and convenient service. Bike is running like a dream now. Book it now!
  
 
       
   Ralph Simpson 
 2023-10-26
 
 
  Simon did.a great job on our three bikes at short notice and at a reasonable price.  Friendly and professional.
  
 
       
   Lauren 
 2023-08-18
 
 
  Best bike service I’ve had - Simon was extremely thorough, reasonably priced and super convenient (comes to your house so you don’t have to go anywhere). Highly recommend!
  
 
       
   Matthew Stewart 
 2023-07-11
 
 
  Best service, bar none.
  
 
       
   Russell Ogilvy 
 2023-07-04
 
 
  Flying Fix is the bomb. Simon is a nice guy and very easy to deal with. I trust  him 100%
  
 
       
   Sue Hardy 
 2023-04-28
 
 
  Excellent service from Simon.  Would highly recommend.  Did a thorough job servicing the bikes.  So easy.