June 8, 2016

FAQ

HOW OFTEN SHOULD I GET MY BIKE SERVICED?

As a general rule, a major service at least annually and a basic service every change of season.  Of course, this depends heavily on the amount of riding you do.  A daily all-weather commuter will need their bike serviced far more regularly than someone who does the occasional weekend ride in sunny weather.  If you’re lining up for a race or big ride somewhere remote (eg: Old Ghost Road!) you should have your bike checked over beforehand so you can have confidence it will go the distance.

DO YOU SERVICE E-BIKES?

Sure do! 

DO YOU SERVICE SCOOTERS, E-SCOOTERS, STROLLERS, MOTORBIKES, ELECTRIC MOTORCYCLES OR FITNESS EQUIPMENT?

Not at this time sorry.  Contact the local importer or retailer for service options in your area.

DO YOU SELL BIKES?

No, only fix them.

HOW MUCH DOES IT COST TO SERVICE MY BIKE?

Flying Fix offers a comprehensive range of Servicing Packages from as little as $119, from a quick tweak and tune before that big event, right through fully stripping down your bike to bare bones and carefully cleaning, servicing and refitting all components. If you want something other than what is shown in the packs, use the Custom Service option at booking for an obligation-free price estimate.

WHAT DO THE VARIOUS SERVICE PACKS OFFER EXACTLY?

A full breakdown of all Service Packs & pricing can be found here

CAN I GET MY BIKE FIXED, LIKE, RIGHT NOW?

Like any bike workshop there’s normally a waitlist for servicing.  This can vary from a day or three during quiet periods to longer than a week during high demand periods, in the leadup to big race events and during periods of long fine weather when everyone dusts off their bike.  See the ‘service status’ ribbon at the top of the page for any info on long delays, lockdown operating procedures etc.

DO YOU ACCEPT CARD PAYMENTS ON THE SPOT?

Sure do, Flying Fix accepts EFTPOS, Visa, MasterCard, AmEx and other contactless payment methods such as Apple Pay on the spot

DO YOU OFFER A DISCOUNT FOR FAMILIES AND KIDS BIKES?

Absolutely.  Just mention you have multiple bikes at the time of booking.

CAN I JUST GET MY WHEELS TRUED OR MY DROPPER POST BLED?

Sure can.  Book a Custom Service & give as many details as possible of what you need for a pricing estimate. Note that $119 min fee does apply to most jobs.

DO YOU CHARGE FOR PARTS?

Replacement parts, such as chains, pads, bearings etc are additional to the service packages.  If it looks like you are going to require parts, your Mechanic will contact you right away with a price & options before proceeding.

 

DO YOU COME TO MY PART OF AUCKLAND?

Flying Fix is based in central AKL and mainly covers this area.  The full list of suburbs currently covered is shown on the booking form.  If your suburb isn’t currently served, please let us know.  If there’s enough demand in that area it may be served in future.

 

WHERE CAN I OUT MORE ABOUT FLYING FIX?

Follow flyingfixbikes on Instagram or like us on Facebook

 

Excellent
Based on 47 reviews
Craig Peirce
Craig Peirce
2024-06-16
I have used Simon at Flying Fix for mine and my family's bike servicing for many years and have had great service every time. Especially useful if - like me - there are many different bikes in the family to be serviced.
Phil McGowan
Phil McGowan
2024-06-03
I wouldn't go anywhere else for servicing my family's bikes. Simon's service is exceptional, his communication proactive and clear, his workmanship tidy and professional and very competitively priced. The man is a legend.
Escapingduo - Katie & Alisdair
Escapingduo - Katie & Alisdair
2024-04-18
Thanks for the thorough service of my E-Bike which is looking and riding like new. As I use my bike to commute to work and do daycare drop offs, it was super convenient to get my E-Bike serviced whilst working from home. I would recommend Flying Fix and would use again.
Olivia Jordan
Olivia Jordan
2024-02-22
I’ve never done a review before but I felt compelled to share what great service I had with Flying Fix. They wrangled some things to get to me the next day after I contacted them, fixed my bike & happily answered all my questions from how does this gear work to how did you end up being a bike mechanic!? Highly recommend
Simon Koppens
Simon Koppens
2023-12-15
Simon did a great job servicing my bike. Tuned up on time, communicated in advance about things that needed to be done, and then returned at the agreed time. Bike looks as good as new - recommend highly.
Peter Bradbeer
Peter Bradbeer
2023-11-29
Friendly and convenient service. Bike is running like a dream now. Book it now!
Ralph Simpson
Ralph Simpson
2023-10-26
Simon did.a great job on our three bikes at short notice and at a reasonable price. Friendly and professional.
Zebiba Kline
Zebiba Kline
2023-08-30
Very happy with Simon's work. Highly recommended.
Lauren
Lauren
2023-08-18
Best bike service I’ve had - Simon was extremely thorough, reasonably priced and super convenient (comes to your house so you don’t have to go anywhere). Highly recommend!